✦ What we've achieved together
What we've achieved together
Real projects from clients we've worked with — the problem, the approach, and what we delivered.
A retail company in Madrid
The challenge
They managed orders in shared spreadsheets. With 50 SKUs and 3 warehouses, errors were constant and the team lost hours every week reconciling data.
What we did
We built a custom order management system, integrated with their existing ERP and accessible from any device. We migrated two years of historical data without disrupting operations.
The result
The team recovered more than 8 hours per week. Stock errors dropped by 90% in the first month. They now process twice as many orders with the same team.
A logistics startup in Barcelona
The challenge
Their customer service team manually answered hundreds of daily queries about shipment status — mostly repetitive questions consuming time from qualified staff.
What we did
We deployed a conversational agent connected to their tracking platform. The agent autonomously resolves 80% of routine queries and escalates to a human agent when the situation requires it.
The result
The volume of queries handled by the team dropped by 75%. Response time went from hours to seconds. The team now focuses on cases that genuinely require human judgment.
A financial advisory firm in Valencia
The challenge
They used five separate tools that didn't talk to each other — CRM, accounting, e-signature, email, and calendar. Every cross-system process was done manually, with constant risk of data loss.
What we did
We audited their workflows and designed an integration architecture connecting all their tools. We automated the repetitive steps and created a centralised dashboard for tracking.
The result
Manual data entry between systems was completely eliminated. New client onboarding time was cut in half. The team now operates from a single view.
A dog services company in Madrid
The challenge
Grooming, walks, boarding — all booked over WhatsApp and phone. Appointments slipped through, reminders didn't go out, and someone on the team was constantly stepping away from actual work to manage the calendar.
What we did
We built a booking system connected to WhatsApp. Customers book and get reminders without anyone on the team doing anything. The calendar updates itself in real time.
The result
Booking interruptions dropped 80%. No-shows fell 60%. Six hours a week that used to go to the phone now go to the dogs.
A hospitality consultancy in Madrid
The challenge
Twelve restaurant clients, all tracked in spreadsheets and email chains. Fine when it was manageable. When it grew, things started falling through: missed follow-ups, forgotten agreements, clients who didn't hear back.
What we did
We built a simple CRM shaped around how they actually work. Each client's history, what needs doing, and when — all in one place, on their phones.
The result
They're handling 30% more clients with the same team. And they don't have to remember who needs attention — the system just tells them.
A fitness studio in Málaga
The challenge
Classes, memberships, and payments across three tools that didn't talk to each other. Every week, someone had to manually cross-reference everything to make the numbers add up.
What we did
We built one platform that handles all of it — bookings, memberships, payments, one dashboard. Members book online or from their phone. The staff stopped reconciling anything.
The result
Five fewer admin hours a week. Billing errors went away. And making booking simpler turned out to reduce member drop-off too.